Privacy Policy

Privacy Policy

Effective Date: June 4, 2025

At Assentro, accessible from www.assentro.com, one of our main priorities is the privacy and protection of our users’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing or using our platform, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information when you interact with our website, register, or use our services.

a. Personal Information

This includes:

• Full name

• Email address

• Phone number

• Address

• Government-issued ID (for KYC compliance)

• Financial information (bank account, wallet address, investment history)

• Login credentials (username, password)

b. Non-Personal Information

This includes:

• IP address

• Browser type and version

• Device type

• Pages visited and time spent

• Cookies and tracking data

2. How We Use Your Information

We use the collected data for the following purposes:

• To create and manage your account

• To process transactions and manage investments

• To send you updates, confirmations, and alerts

• To respond to inquiries and provide support

• To improve our website and services

• To comply with legal obligations (KYC, AML, etc.)

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

• Trusted third-party service providers (e.g., payment processors, identity verification services)

• Legal authorities, when required by law

• Business partners, with your consent and only where necessary

4. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this policy, including legal and regulatory compliance. You may request deletion of your data at any time, subject to legal obligations.

5. Data Security

We implement robust security measures to protect your information, including:

• SSL encryption

• Two-Factor Authentication (2FA)

• Secure server hosting

• Limited internal access to sensitive data

However, no digital platform is 100% secure. We encourage users to use strong passwords and avoid sharing credentials.

6. Cookies & Tracking Technologies

We use cookies to:

• Enhance user experience

• Track website performance

• Remember your preferences

You may disable cookies in your browser settings, but doing so may affect certain functionalities.

7. Your Rights

As a user, you have the right to:

• Access the information we hold about you

• Request correction of inaccurate data

• Request deletion of your data (subject to legal requirements)

• Withdraw consent at any time

• Lodge a complaint with a data protection authority

8. Children’s Privacy

Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that a minor has provided us with personal information, we will delete it immediately.

9. International Data Transfers

Since Assentro serves a global user base, your data may be processed in countries outside your own. We take appropriate safeguards to ensure your data remains protected regardless of where it is stored.

10. Policy Updates

We may update this Privacy Policy periodically. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy regularly.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Assentro Privacy Office
Email: support@assentro.com
Website: www.assentro.com